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Pricing and Billing
Do you offer finance?
  No, we do not currently offer finance. However, we have found that it is usually cheaper to ask your bank for a loan rather than taking out finance. Our own bank, for example, would offer a £1,000 loan with 12 monthly payments of £93.41, giving you a total payable amount of £1,120.92. Please note, however, that this is only an example and it would be best to check with your own bank for comprehensive figures.
Is VAT included in your price?
  Yes, all the prices you see on our website are fully inclusive of VAT at the current rate.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).